Journey review
Walkthroughs of the agreed evaluation, onboarding, implementation, and troubleshooting paths.
Fixed-scope audit
Doc Health Check
Find the documentation problems worth fixing first.
Find the gaps in your onboarding, guides, and reference content. Get page-level findings and a prioritized plan for fixing them.
- Delivery
- 5 to 7 business days
- Model
- Fixed-fee engagement
- Pricing
- Quoted by review scope, access requirements, and testing depth.
Best for
Choose this engagement when:
- A developer portal that feels difficult to navigate or trust
- Repeated support questions around documented workflows
- An API launch, migration, redesign, or documentation backlog
- A team that needs evidence before funding a larger rewrite
Included
A defined outcome and handoff.
Evidence register
Page-level findings covering accuracy, coverage, structure, usability, and maintenance risk.
Priority plan
Recommendations ordered by developer impact, dependency, urgency, and implementation effort.
Team walkthrough
A working session that explains the findings and agrees on a practical next sequence.
Delivery process
From scope to delivery.
01
Confirm scope
Select the audience, journeys, pages, product access, and evidence to review.
02
Inspect the experience
Follow representative tasks and record observable issues and dependencies.
03
Prioritize the work
Separate immediate blockers from structural improvements and optional polish.
04
Deliver the plan
Share the evidence register, recommended sequence, and ownership questions.
Client inputs
What we need from your team.
- Documentation and product access
- Priority developer journeys
- Known support or adoption concerns
- One accountable reviewer
Scope boundary
What is not included by default.
- Rewriting the full documentation set
- Engineering or product implementation
- Usability research with recruited participants
- Unbounded review of every company resource
Related sample
See what the work includes.
Inspect the evidence format, priority model, recommendations, and implementation sequence used in a focused review.
Questions
Before we scope the work.
Does the audit include rewriting?
The audit identifies and prioritizes the work. Writing and implementation can follow as a Documentation Sprint or a separately scoped project.
Can private documentation be reviewed?
Yes. Access, confidentiality, and retention requirements are agreed before the review begins.
What determines the fee?
The fee reflects the number and complexity of the journeys, documentation volume, access requirements, and whether workflows can be tested.
Start with a defined scope
Discuss the Doc Health Check.
Tell us what developers need to accomplish, what currently blocks them, and when the work needs to ship.
Send project details